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Will the new company actually deliver products for which payment has been made? Will I get a credit for the $400 I sent 7 years ago but never received the tools for which I paid?

It would be advantageous to include video tutorials for each product.

I finally received my Rega WallyTractor. When repeated attempts to get ahold of Wally got me nowhere, I contacted MF. He talked to Wally on my behalf (thanks mate!), who eventually sent it to me. By that time I had sold the Rega! So I sold the tractor too, but have the extra Wally product I received from WM as a gesture of an apology. It's hard to be mad at a guy who, though brilliant, just doesn't have it together. I've known a couple of guys like that, one a songwriter of great talent, whose head was more in the clouds than on the ground. I think Mozart was like that, wasn't he?

I’m using arm/cartridge specific arc protractors which I do myself. I can honestly say that a dedicated protractor for your arm/cartridge really make a difference.
if you’re lucky enough to find exact effective length on this Wally Tractor it can be an arm/cartridge specific arc protractor for your setup too. even if you can not find the exact effective length on the tractor you can still get a setup better than most of the protractors can do on the market. if I’m not mistaken by the pictures it additionally concentrates on zenith alignment which is very crucial for perfect setup. from my point of view getting perfect zenith angle is the first important thing to do cause when you measure you can see that it increases or decreases IMD figures dramatically. I haven’t seen that kind of impact on distortion figures on azimuth or VTA alignments. I guess Wally Tractor is one of the best optical setup tools.
on the other hand like all the optical setup tools it can only take you very close to a perfect setup. I experienced that in order to get a really perfect setup it is necessary to use measuring software with dedicated test records. they’re expensive but they worth it.

Received my Rega WallyTractor years ago and promptly lost it before I ever used it. Most recently received a VPI specific 258mm Tractor from Wally leftovers.

Would love to see the Skater so I don't have to read arguments about how to set antiskate. I heard it's in the works.

I thought that was a thoughtful if not classy response to the post by Mondri88n.

Paul

I talked with JR at length about past problems with customers not getting products they ordered and can say that he is very genuine on his commitment on delivering quality tools. Wally was a brilliant Engineer but was not a business man at heart [ duh] Very time I talk with him was like opening up a new world. Tools are designed in sound engineering & JR is forth right

but Bruce L may have coined a new descriptive phrase for all audiophile accessory purchases!

Many fine, decent and disgustingly talented artisans, trades folks, and professional type folks make atrocious business people. They are their own worst enemy. Such seems to have been the case with Wally.

Guilt by association is fraught with pitfalls. Until proven unworthy I tend to give folks and companies the benefit of the doubt when it comes to credibility and honesty. Since the company's namesake and product line derive from the deceased Wally giving the new owners/company a little slack combined with the use of a credit card to pay for their purchase should give adequate protection for the wary.

Back in 2010 (Stereophile vol 33 no. 3)Keith Howard recommends 58mm (not the IEC standard of 60.325) as "a good practical figure" to use, along with 146.o5 when calculating inner and outer null points. In the September 2020 Stereophile in the review of the new Wallytractor, there is mention of using different numbers for innermost grooves for "new" vs "old" records, but with no recommended numbers. Because setting different inner and outer groove points changes the null points (along with overhang, offset angle, and distortion numbers for any given tonearm length), I would be curious to know what others are using (of course including you Michael)

After all the headaches trying to setup a TT using single null-point tools and a high cost competitor, I bought the WallyTractor. I never have been able to set zenith correctly until this tool. The enclosed magnifying glass is quite good. And, I was surprised that after I it appeared I had the cartridge aligned given the stylus sat in the outer groove perfectly, checking an inner groove proved I didn't have it set correctly. The mirrored surface and ability to ensure I am able to account for a parallax error proved I was viewing the cantilever & stylus straight on. I am glad I did my homework before pulling the trigger on this too. Highly recommended.